This Privacy Policy for SoundPure ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit https://www.soundpure.eu or engage with us in other related ways.
Questions or concerns? Contact us at privacy@soundpure.eu.
We collect personal information you voluntarily provide when you register, express interest in our Services, participate in activities, or contact us. This may include:
We do not process sensitive personal information. All information you provide must be true, complete, and accurate.
When you visit or use our Services, we automatically collect certain technical information such as your IP address, browser type, device characteristics, operating system, language preferences, and how you interact with the Services. This information is primarily used to maintain security and the operation of our Services.
We process your personal information to:
If you are located in the EU or UK, we rely on the following legal bases:
If you are located in Canada, we process your information based on express or implied consent, or where permitted by law without consent (e.g. fraud detection, legal compliance).
We share your data only with the following third-party service providers, strictly to operate our Services. Each provider is bound by data processing agreements:
We do not sell your personal information to third parties, advertisers, or data brokers. We may also share information in connection with a business transfer (merger, acquisition, or sale of assets), in which case we will notify you.
We use only strictly necessary cookies to maintain your login session. We do not use advertising, analytics, or third-party tracking cookies. Please refer to our Cookie Policy for full details.
Our Services offer the ability to register and log in using your Google account. When you do this, we receive basic profile information from Google (name and email address) solely to create and manage your account. We do not access your contacts, posts, or any other data from your Google account. We recommend reviewing Google's Privacy Policy to understand how they handle your data.
Our servers are located in the European Union (Germany). If you access our Services from outside the EU, your information is transferred to and processed within the EU. For all international transfers, we take appropriate measures to protect your personal information in accordance with applicable data protection law and GDPR requirements.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (e.g. tax and billing records, which we retain for 10 years as required by Italian law). When we no longer have a legitimate need to process your information, we will delete or anonymize it. Audio files uploaded for processing are deleted immediately after processing is complete — we never retain them.
We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old. If we learn that personal information from a user under 18 has been collected, we will deactivate the account and delete the data promptly. If you become aware of any such data, please contact us at privacy@soundpure.eu.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us at privacy@soundpure.eu. We will respond within 30 days.
If you are in the EEA or UK and believe we are unlawfully processing your data, you have the right to complain to your national data protection authority. In Italy: Garante per la Protezione dei Dati Personali.
You may also review or update your account information, or request account deletion, at any time from the Account settings page within SoundPure.
Most web browsers include a Do-Not-Track ("DNT") setting. There is currently no uniform technology standard for recognizing and implementing DNT signals, so we do not currently respond to DNT browser signals. If a standard is adopted in the future, we will update this policy accordingly.
If you are a resident of California, Colorado, Connecticut, or another US state with applicable privacy laws, you may have additional rights including: the right to know what personal data we collect, the right to correct inaccuracies, the right to delete your data, and the right to opt out of the sale or sharing of personal data.
The table below summarizes the categories of personal information we have collected in the past 12 months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, email address, username, IP address | Yes |
| B. California Customer Records | Name, contact info, financial information | No |
| C. Protected classifications | Gender, age, race, ethnicity | No |
| D. Commercial information | Purchase history, payment details | No |
| E. Biometric information | Fingerprints, voiceprints | No |
| F. Internet/network activity | Browsing history, online behavior | No |
| G. Geolocation data | Device location | No |
| H. Audio/sensory information | Audio recordings | No |
| I. Professional information | Job title, work history | No |
| J. Education information | Student records | No |
| K. Inferences | Profiles or summaries derived from data | No |
| L. Sensitive personal information | Health, financial, biometric data | No |
We have not sold or shared any personal information to third parties for commercial purposes in the preceding 12 months. To exercise your US state privacy rights, contact us at privacy@soundpure.eu. To appeal a decision, email us and we will respond in writing. If your appeal is denied, you may submit a complaint to your state attorney general.
Australia and New Zealand: We process your personal information in accordance with Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. You have the right to request access to or correction of your personal information at any time. Complaints may be directed to the Office of the Australian Information Commissioner or the Office of the New Zealand Privacy Commissioner respectively.
South Africa: You have the right to request access to or correction of your personal information. Complaints may be directed to the Information Regulator of South Africa at enquiries@inforegulator.org.za.
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. If we make material changes, we will notify you by email or by a prominent notice on our website. We encourage you to review this page periodically.
If you have questions or comments about this Privacy Policy, please contact us at:
SoundPure
Italy
privacy@soundpure.eu
Based on the applicable laws of your country or state, you may have the right to request access to, correction of, or deletion of your personal information. You may also withdraw consent to our processing of your data. To submit a request, email us at privacy@soundpure.eu or use the account settings page within SoundPure. We will respond within 30 days.